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FAQ
Frequently Asked Questions About Sports Massage & Soft Tissue Therapy
Do you offer same-day appointments?
Same-day appointments are not normally available and cannot be booked through the online booking system.
If you have an urgent treatment need, you can contact me to ask whether an emergency appointment is possible. Emergency appointments are subject to availability, and an additional fee applies.
What should I wear?
Wear comfortable clothing that allows easy access to the area being treated. Shorts or gym wear are ideal for most sports massage sessions. If you're booked for Soft Tissue Therapy or a Body MOT, please wear shorts and a vest or sports top so that I can assess your movement and posture properly.
It is my first session. What will happen?
If it's your first session, I'll ask about your goals and what you'd like to get from the treatment. I'll explain what I'm planning to do before we start and check in with you throughout the session.
For Soft Tissue Therapy sessions, this may also include movement, range-of-motion or other relevant assessments before treatment.
Can you help with my pain or injury?
I can often help with pain, recurring niggles and many musculoskeletal problems. If you're booking because of a specific injury or ongoing problem, I recommend Soft Tissue Therapy, rather than a general Sports Massage, as this allows more time for assessment and a tailored treatment approach.
If you're unsure which appointment is right for you, contact me before booking.
Is it going to hurt?
Some techniques can feel intense, particularly when working on sensitive or tight areas, but treatment should remain within a tolerable level. I'll check in with you throughout the session and adjust the pressure or technique if needed.
You should never feel that you have to tolerate excessive pain for a treatment to be effective.
Do you treat chronic or medical conditions?
Treatment may be appropriate for some long-term or recurring conditions, but this depends on the individual and the nature of the condition. Your treatment may need to be adapted, and in some cases, medical clearance may be recommended before treatment. See Contraindications
Can I ask you to avoid certain areas?
Absolutely. This is your session — just let me know, or include it in your pre-treatment form.
Does my health insurance cover this?
Some health insurance providers may cover complementary therapies, but this depends entirely on your individual policy.
Please contact your insurer and confirm that the treatment you want to book is covered before making your appointment. You should also check whether they require pre-authorisation, a referral, or treatment from a practitioner with specific professional registration.
MP Bodywork is a member of the Sport Therapy Association and is professionally insured. However, your insurer decides whether your treatment is eligible for reimbursement.
What should I do after the treatment?
Stay hydrated, keep movement light, and allow your body to recover. Some temporary tenderness can occur after treatment, particularly following more intensive work. If you have any concerns about your response to treatment, please get in touch. See the aftercare page.
Where can I park?
Free parking is available next to the property, with access via Burford Road. The entrance can be slightly difficult to spot, so please allow a little extra time for your first visit.
Alternatively, there is a larger public car park on Northolt Road, approximately a 2-minute walk away. Location page
What is the address?
The clinic is a private home clinic in Carterton, so please use the parking and entrance information provided when booking.
Where is my confirmation email?
Don't worry it is in your spam folder. If you have already checked your spam/promotion folder at least 3 times...Well, you are right something is wrong. Please contact me.
If you have any questions or concerns, please, do not hesitate to get in touch.